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FAQ Payouts and credits

4.4 Individual downloads have disappeared from my sales trends. What happened?

In rare cases, it can happen that a store disputes corrections or chargebacks, for example due to cancellations. These are then automatically reconciled with your sales trends. Therefore, the sales trends do not show definitive sales figures. For accurate revenue information, refer to your monthly statements, which provide information about the actual revenue settled with the stores.

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